Privacy Policy
Last Updated: April 2026
Jilo Rider, LLC is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by the Company.
This Privacy Policy applies to our website and applications (our “Service”). By accessing or using our Service, you agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Interpretation and Definitions
Definitions
- Applications: iOS Driver app, iOS Customer app, Android Driver app, Android Customer app.
- Account: A unique account created to access the Service.
- Company: Referred to as “We”, “Us”, or “Our”.
- Cookies: Small files stored on your device containing browsing data.
- Customer: A user of the Service.
- Device: Any device such as a phone, tablet, or computer.
- IP Address: A unique number identifying your device on the internet.
- Personal Data: Information that identifies an individual.
- Service: The website and applications.
- Service Provider: Third parties assisting in providing the Service.
- Usage Data: Automatically collected usage information.
- Website: thecompany.com
- You: The user accessing the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
- Email address
- First and last name
- Phone number
- Address, State, ZIP, City
- Usage Data
Usage Data
Usage Data is collected automatically and may include IP address, browser type, pages visited, time spent, device identifiers, and diagnostic data.
Tracking Technologies and Cookies
We use cookies, beacons, and scripts to track activity and improve our Service. You may disable cookies, but some features may not function properly.
Use of Your Personal Data
- To provide and maintain the Service
- To manage your account
- To fulfill contracts
- To communicate updates and notifications
- To send offers and marketing (optional)
- To manage requests
- For business transfers
- For analytics and improvements
Third Party Services
We may share data with service providers, partners, analytics platforms, and legal authorities when necessary. This includes hosting, payment processing, customer support, and marketing services.
Retention of Your Personal Data
We retain your data only as long as necessary to fulfill legal and operational purposes.
Deletion of Your Personal Data
- You may request deletion of your data
- Requests are handled within one month
Transfer of Your Personal Data
Your data may be processed outside your jurisdiction. By using the Service, you consent to this transfer.
Disclosure of Your Personal Data
Business Transactions
Your data may be transferred during mergers or acquisitions.
Law Enforcement
We may disclose data if required by law.
Other Legal Requirements
- Comply with legal obligations
- Protect company rights
- Prevent fraud or illegal activity
- Ensure public safety
Security of Your Personal Data
We use reasonable security measures, but no system is completely secure.
Links to Other Websites
We are not responsible for third-party websites linked through our Service.
Changes to This Privacy Policy
We may update this policy and will notify users of significant changes.
Contact Us
If you have questions, contact us at:
booking@jiloride.com